1. Introduction
IDMPakistan (also referred to as “Institute of Digital Marketing Pakistan”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and disclose information when you use our website, LMS, and services.
2. Who We Are (Data Controller)
3. Information We Collect
- Student name
- Identity number (CNIC / ID document where required)
- Phone number and email address
- Guardian name, identity number, phone, and email (if student is under 18)
- Course enrollment details and LMS usage/activity
- Email and WhatsApp communication logs
- Website usage data via cookies, analytics, and advertising pixels
4. How We Collect Your Data
- Website forms and online enrollment forms
- WhatsApp Business and Meta API tools
- Email (Google Workspace)
- In-person registration and onboarding
- LMS access and activity
5. Why We Use Your Data
- Enrollment, verification, and student onboarding
- Providing LMS access and course delivery
- Communication regarding classes, schedules, support, and certificates
- Fee processing and payment recordkeeping
- Security, fraud prevention, and platform protection
- Service improvement, analytics, and reporting
- Marketing and promotions (you may opt out)
6. Cookies, Analytics & Tracking
We may use cookies and similar technologies to improve your experience and measure performance. This can include Google Analytics and Meta tracking tools (including pixels).
7. Marketing & Communications
We may send marketing communications via WhatsApp, SMS, email, or calls.
You can opt out anytime by contacting info@idmpakistan-pk-817915.hostingersite.com or using unsubscribe/stop options where provided.
8. Sharing Your Data
We may share data only where required for operations, including:
- Payment providers (EasyPaisa, bank processing)
- Communication tools (WhatsApp Business, Meta API)
- Cloud systems (Google Workspace)
- Analytics and advertising tools (Google, Meta)
- Authorities when required by law
We do not sell your personal data.
9. Data Storage & Security
We store student information digitally, including on secure email and approved systems. We implement reasonable security measures, but no platform can be guaranteed 100% secure.
10. Students Under 18
Students under 18 may enroll with guardian permission and may be required to submit guardian details for enrollment and communication.
11. Data Retention
We retain student records as long as necessary for academic, operational, and legal compliance purposes. For retention inquiries, contact us at info@idmpakistan-pk-817915.hostingersite.com.
12. International Expansion
If we expand operations internationally (including Dubai/UAE), data may be processed across regions. We will take reasonable steps to protect your information consistent with this policy.
13. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with updated dates.